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    Aqua Creek Neptune Pool Lift

    Aqua Creek Neptune Pool Lift

    Introducing the Neptune Pool Lift, the perfect accessibility solution for above-ground pools. Designed to accommodate wall heights from 21” to 68” (54–172 cm), this lift supports up to 400 lbs (181 kg), making it ideal for a wide range of users.

    The Neptune features a pull-out leg rest for added comfort and 360-degree powered rotation, allowing smooth and effortless transfers at the push of a button. A rechargeable battery system ensures reliable operation whenever you’re ready to enjoy the pool.

    Built with all stainless steel construction and a durable powder-coat finish, the Neptune is engineered to withstand outdoor conditions while maintaining a sleek, compact profile. Its direct-drive motor design improves performance while reducing space requirements. The system also includes a convenient wall-mount charger, so the lift is always ready for use.

    Product Guide: Click here to download Pool Lift Brochure

    SKU: F-NPTN Category:

    Description

    With a swim season that stretches from April into October, East Texas pools get real use — and apartment complexes, hotels, swim schools, and city facilities here are required to provide accessible entry. The Neptune from Aqua Creek is the lift we most often recommend for commercial settings because of its high weight capacity and durable build.

    ADA compliance without guesswork

    If you manage a property in the Tyler or Waco area and are unsure what the ADA actually requires for your pool, talk to us before you spend anything. We have helped local facility managers sort out which lift fits their deck anchoring, water depth, and budget — and a homeowner with a backyard pool can use the same lift for a family member.

    Common questions

    Does it work for residential pools? Absolutely. Plenty of our customers install commercial-grade lifts at home because they hold up better outdoors.

    Can I see one before purchasing? Call (903) 592-6760 and we will arrange it — a pool lift is a significant purchase and you should never buy one sight unseen.

    Aqua Creek Neptune Pool Lift – Built for Flexibility and Accessibility

    The Aqua Creek Neptune Pool Lift stands out with its adaptable design and wide range of installation options. It anchors securely to concrete, paver, or wood pool decks. Anchor kits are sold separately to match your setup. The Neptune is designed for comfort. Its seat height and leg rest fully adjust, so it suits people with a wide range of mobility needs.

    The lift is ADA compliant, UL safety certified, and made in the USA. Quality, safety, and access come standard. The Neptune also offers customization options to match your space or branding. Choose from several standard colors for plastics and powder coat finishes. Or, request custom colors for a personal look (optional charges may apply).

    Features

    • For above-ground pools with wall heights from 21″ to 68″
    • Adjustable seat height and legrest
    • Full 360° rotation battery-powered for smooth and easy transfers
    • Also includes 24V rechargeable battery and charger
    • ADA Compliant: Yes
    • Anchor Included: No
    • Weight capacity: 400 lbs.
    • Weight: 189.75 lbs.

    Optional accessories

    • Headrest
    • Chest strap
    • Solar charger
    • Protective cover
    • Cycle attachment to convert the lift into an aquatic exercise bike

    These options provide added versatility for recreation and exercise in aquatic environments.

    For more information or installation options, contact Access 2 Mobility at 903-592-6760.

    Specifications

    Manuals

    Warranty

    Aqua Creek Neptune Pool Lift – Warranty Information

    Aqua Creek provides a 5-year limited warranty on the Neptune Pool Lift. All structural components that are properly installed, used, and maintained are warranted to be free from defects in materials and workmanship.

    Electrical and other non-structural components, including the linear actuator, are covered under a pro-rated 5-year warranty beginning from the original date of purchase.

    Pro-Rated Coverage for Non-Structural Components:

    • Years 1–2: 100% replacement coverage

    • Year 3: 60% replacement coverage (customer responsible for 40%)

    • Year 4: 50% replacement coverage (customer responsible for 50%)

    • Year 5: 40% replacement coverage (customer responsible for 60%)

    This warranty does not cover damage caused by accident, misuse, abuse, negligence, improper maintenance, or normal wear and tear from everyday use.

    The lift must not exceed its rated weight capacity, as overloading is considered misuse and will void the warranty.

    Please note that this warranty does not include labor or freight costs related to installation, removal, or repair. Any product that has been altered, repaired, or improperly installed without written authorization from Aqua Creek will also void all warranty coverage.

    For more information about the Neptune Pool Lift, installation options, or product availability, contact Access 2 Mobility at 903-592-6760.

    Eastman Credit Union
    Excellent rating
    Based on 166 reviews
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    Love the crew up there! Kelisha was really helpful in answering my questions and seeing that I had the best service!
    Melik Davis profile picture
    Melik Davis
    0 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Mike Green was so helpful and kind. Blake came out Friday, September 25, 2026., he was so helpful. Will pick out a new wheelchair - new to me - on Monday, October 5, 2026. Thank you again
    Linda profile picture
    Linda
    9 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I enjoyed working with Noah. This was my first visit with a sales person and I was trying to determine between powered and standard wheelchair. Noah helped by answering all my questions and easing my fear of a power chair.
    Evelyn Harris profile picture
    Evelyn Harris
    9 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I had the best experience. They answered all my questions and was patient with me being undecided about what I wanted. But in the end I gained alot of knowledge. And Im happy with model I got and with lift also. I will definitely recommend them to everyone
    Lindly Ballowe profile picture
    Lindly Ballowe
    9 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    The young man was nice. Trip charge is high for East Texas.
    Linda Chevalier profile picture
    Linda Chevalier
    11 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Best customer service of all the accessibility companies in Tyler.
    Gary Burton profile picture
    Gary Burton
    24 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I brought in an old knee scooter I bought off of FB Marketplace and they went above and beyond to fix the issue and make sure it was safe for my grandson to use. Best bunch of people I have ever met.
    Kim Dutill profile picture
    Kim Dutill
    24 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I called access to mobility to repair an electric scooter. It was not one that they had built, but they were very willing to come out and look at it. The price was very fair. They also aired up the tires and replaced the brake fluid. They took it back to the shop to work on it for about an hour and brought it back. Excellent customer service and very friendly people to work with. Would highly recommend!
    Paula Sovia profile picture
    Paula Sovia
    26 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Everyone was so nice and very helpful. We brought 2. And we love them. Thank you so much. We are now ready for our 3 months adventure.
    Janie Carswell profile picture
    Janie Carswell
    38 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Had a great experience. Work on my husband’s power chair was done in a very timely manner. Employees were very courteous and helpful.
    Tereasa Doyal profile picture
    Tereasa Doyal
    38 days ago
    Google Review